Based in West Cumbria, Karl Smith has been a Dual Fuel Smart Meter Engineer at BES Metering Services for the last year, and is loving every minute.
With 10 years’ experience as an engineer, Karl previously worked for one of the ‘Big Six’ energy companies, and is now embracing a change in culture, benefitting from a wealth of training and progression opportunities, and enjoying all aspects of working for an innovative and forward thinking company.
What does a typical day look like for you?
We get assigned all of our jobs for the day in advance, so we can effectively plan out our time, which is great as it means we can call all of our customers the day before so they know what time to expect us – I’ll still ring them on the day when I’m en route to them too. On a typical day, I can fit 6-8 separate meters (equating to 3 or 4 duals), so the days fly by.
We have a partnership with TVS Supply Chain Solutions which makes it really easy to manage our own stock levels. We visit our local depots to drop off old meters and refill our vans with the equipment that we need – it’s easy to plan this into the working day.
We have monthly manager visits and video calls every quarter with the senior management team too, so we’re kept up to date with what’s happening across the business, which is good.
What’s your favourite aspect of the job?
I love not being in one place all the time. I live in the Lake District, and we usually work within 45 minutes to an hour of our home postcode, which means I get to take in the beautiful scenery every day. I love meeting new people daily too. Yes, we’re fitting meters which is a similar process each time, but it’s always in different locations, with different customers, so no two days are ever the same.
What are BES Metering like as a company? Are they good to work for?
BES Metering are a great company to work for – I’m so glad I made the move. It’s a much smaller company to what I’ve been used to in the past, but for me, I prefer it as everyone knows each other and it has a family feel. I’m able to have an input into decisions that are made, and I don’t just feel like a number – my voice is heard, and my thoughts are taken into account. I feel like I can approach the senior management with suggested improvements, and they will listen and take me seriously.
What are they like compared to other companies you’ve worked for?
They’re really customer focussed rather than being completely figures-based, which is refreshing. They understand that if an engineer is happy, they will want to go out and do the best job they can for customers, which in turn equates to happy customers. BES Metering is also the market leader when it comes to salary for Dual Fuel Engineers, which is a bonu
Are there many training and development opportunities?
There are lots of training and upskilling opportunities. In my first month at BES Metering, they had already booked and paid for me to go on a MET4 course! I’ve recently asked about Three-phase metering training, and have been told that all engineers will be offered this opportunity too. There is a state-of-the-art engineer training academy at our Head Office in Manchester which is amazing. It has a ‘street’ with commercial and domestic properties, so training engineers can develop their skills using real life scenarios. I think this investment shows real commitment to upskilling their staff.
What are the perks of the job?
As well earning a competitive salary, there are training and progression opportunities that everyone at BES Metering can benefit from. It’s great to work with a senior management team who embrace change too. There are also social events, bonuses, and the opportunity to earn extra money through working weekends and being on call for emergencies.
What advice would you give to an engineer who is considering moving to BES Metering?
You should definitely do it! BES Metering is a forward-thinking company which is growing rapidly due to their innovative ethos and spirit. There is the opportunity to progress and to develop management careers, and you’ll benefit from working with a team who will make you feel at home straight away.
If you like the sound of this, we’re recruiting for experienced Dual Fuel Smart Meter Engineers now to join our growing team across the country!
We’re delighted that our customer base is continuously growing, and we’re hiring experienced Dual Fuel Smart Meter Engineers so we can increase our workforce and presence in the following postcodes:
BN, DE, DN, EN, HA, HP, MK, N, NR, NW, PE, S, SE, SG, WD
Click here for more information and to apply today.